Are you a maintenance service provider? If so, your business needs a cloud based service manager. Running a business can be extremely complex, especially if you’re running a business which provides maintenance. There’s always so much going on and it can be hard to keep track of what has been done and what still needs to be done.
The Software
Maintenance management software is a brilliant way to increase the productivity and efficiency of the service you provide. The best part of it is that it is really easy to use and instead of being hard to set up, your tasks are almost instantaneously made easier. There are a variety of features that come with the software, depending on which one you get. CSOne software has the highest range of features and is definitely the best on the market for small and medium sized businesses.
Cloud-based maintenance management software is the best way for you to improve your service, better your reputation, save time and increase the amount of customers you get. It is very sustainable and is a cost-effective option – you will notice you make more money with the software than without it as you can work at a faster pace.
The Cloud
Much of the maintenance management software is cloud-based. What this means is that the software and all of your data will be stored online. Say goodbye to losing files on your computer, because they will all be saved and backed up on the internet. Another thing you should consider is how much space you could save on your computers and mobile devices, you will no longer have to download the software on individual devices.
Features
Technicians are all over the place, it can be hard to know where they are and what the next best move is. This software sorts all of it out for you.
With a GPS tracking system, you will always know where your technicians are as long as they have a mobile device with the software open. This helps you to save time and money by showing you which technician is located the closest to the customer that needs help, so you can send them instead of someone who may be miles away.
Sometimes, maintenance service can be a pretty complex line of work, which is why the software works well to make everything simpler. With visualized charts, diagrams and timetables, your technicians will know where they need to go next and what they need to do. It will also show you what has been done and the things that are currently in progress.
Previously, many jobs had been left undone by maintenance service providers because of being left unnoticed or because they lost track of what they needed to do. With this software, a technician is appointed a task and will be automatically emailed, meaning there is much less chance of the tasks going left unnoticed. The jobs will also get placed into the technicians’ timetables, so they will always be aware of where they need to go.
